Contact Us

Have a question about our custom calligraphy or your order? We're here to help you guide your unique piece to life.

Get in Touch

Email Us

support@thegildedletter.com

We respond within 24-48 business hours.

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (EST)

Saturday - Sunday: Closed

Order Inquiries

Please include your Order Number (e.g., #TGL1001) and the full name used at checkout for faster support.

Send a Message

Production Time

Since each custom name necklace is meticulously engraved, please allow 3-5 business days for crafting before shipment.

Free Shipping

Yes! We offer free worldwide shipping on all orders. Tracking details will be emailed as soon as your package leaves our workshop.

Gift Packaging

Every piece comes beautifully packed in our signature box and is ready for gifting at no extra cost.